Attention

Disclaimer

We are not responsible for any import taxes and duties your country imposes.

We are not responsible for delays caused by domestic and international holidays, bad weather, incorrect addresses, or any delays caused by the third-party shipping company.

 

ORDERS WITH FREE SHIPPING

Please allow 2-5 business days for your order to be delivered. You can check your tracking number for updates or email us.

 

SHIPPING INFORMATION

Please note, once we ship your package we are not held responsible for UPS/USPS deliveries, any delivery issues with UPS/USPS must be handled with UPS/USPS because we are not a shipping carrier. If a package is lost under the shipping carrier, they are responsible for claim & locating packages.

Once we receive your order please allow 24 to 48 hours for payment processing (excluding Saturdays, Sundays, and National Holidays). All orders are subject to processing time unless otherwise stated in the product description.

We ship orders through third party carriers such as USPS, & UPS. To ensure your package arrives in the advertised time, please make sure your address is entered correctly and includes all required and relevant information. Correct street numbers, abbreviations, buildings, and apartment numbers is very critical for ensuring timely deliveries. SecretSinners.us and its subsidiaries are not responsible for lost, stolen, incorrect address, or misplaced packages. Once a package has left our FC, and in the hands of the carrier we have no control over the package. Please reach out to the applicable carrier listed in your email/text confirmation for further assistance.

If you do not accept your package, and it is returned to the sender (SecretSinners) you must cover reshipping fees to have the package returned to you with the shipping courier of your choice.